Contact us
Please find the contacts of our Lead Employer team below.
Meet the Lead Employer Team!
Core Opening hours: Monday – Friday 09:00 – 17:00
| For General Queries contact the Employment Services Teams on 0151 478 7777:
e.g. General employment queries, trainees salary and contractual queries (2002/2016), Rotations/Recruitment, Maternity/Paternity/Adoption leave, Removals/Relocation and Excess mileage, Annual Leave queries, Sickness Absence queries, etc. |
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| Region | E-mail Address | Help Desk Telephone Number |
| North West (Cheshire & Merseyside) | Lead.employer@sthk.nhs.uk | 0151 478 7777 |
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West Midlands |
0151 478 7777
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East of England |
0151 478 7777
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East Midlands |
0151 478 7777
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London and the South East |
0151 478 7777 |
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Thames Valley |
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0151 478 7777
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| For HR Policy and Casework advice, please contact:
e.g. Attendance management, health concerns, Disciplinary/Conduct, Grievance, |
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0151 478 7777 |
| For Payroll queries contact the St Helens and Knowsley Payroll Services via: e.g. Payslip/Pay queries, P45/P60’s, Expenses, etc. |
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| Region | E-Mail Address | Help Desk Telephone Number |
| North West | Leademployerpayroll@sthk.nhs.uk |
0151 290 4658 |
| West Midlands | Westmidpayroll@sthk.nhs.uk | |
| East of England | Eoepayroll@sthk.nhs.uk | |
| East Midlands | Eastmids.payroll@sthk.nhs.uk | |
| London and the South East | Leademployerpayroll@sthk.nhs.uk | |
| Thames Valley | leademployerpayroll@sthk.nhs.uk | 0151 290 4658 |
| For Pension queries contact the St Helens and Knowsley Pension Services via: e.g. Pension Queries. Opt-in/opt-out of NHS Pension Scheme, Purchasing Additional Years etc. |
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| Region | E-Mail Address | Help Desk Telephone Number |
| North West and London | Leademployer.pension@sthk.nhs.uk |
0151 430 1115
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| West Midlands | Westmidpensions@sthk.nhs.uk | |
| East of England | Eoepensions@sthk.nhs.uk | |
| East Midlands | Eastmids.pensions@sthk.nhs.uk | |
| London and the South East | Leademployer.pension@sthk.nhs.uk | |
| Thames Valley | leademployer.pension@sthk.nhs.uk | 0151 430 1115 |
| For Expenses queries relating to Study Leave and Excess Mileage contact the St Helens and Knowsley payroll Services via: For non-payment of e.g study leave, travel expenses, additional duties. |
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| Region | E-Mail Address | Help Desk Telephone Number |
| North West | Leademployerexpenses@sthk.nhs.uk |
0151 290 4658
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| West Midlands | Westmidexpenses@sthk.nhs.uk | |
| East of England | Eoeexpenses@sthk.nhs.uk | |
| East Midlands | Eastmids.expenses@sthk.nhs.uk | |
| London and the South East | Leademployerexpenses@sthk.nhs.uk | |
| For business expenses (e.g. getting set up on e-expenses/entering business mileage.) | ||
| e.expenses@sthk.nhs.uk | 0151 290 4475 | |
| For Health Work and Well-Being (HWWB) enquiries and management referrals, please contact: | |
| HWWB.admin@sthk.nhs.uk |
0151 430 1985
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| For Pre-employment Queries, please contact: | |
| North West and London | Hwwb.recruitment@sthk.nhs.uk |
| West Midlands | Westmidlands.OH@sthk.nhs.uk |
| East Midlands | Eastmidlands.OH@sthk.nhs.uk |
| East of England | Eastofengland.OH@sthk.nhs.uk |
| Thames Valley |
ThamesValley.OH@sthk.nhs.uk |
| For Allocate Exception Reporting System queries, please contact: | |
| le.enquiries@sthk.nhs.uk | 0151 290 4471 |
| For Finance and re-charging queries, please contact:
e.g. invoice queries, invoice payments (NHS Trusts and HEE only) |
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0151 290 4077 |
| For queries relating to ESR, please contact: | |
| esr.leademployer@sthk.nhs.uk | |
| Senior Lead Employer HR Team: | ||
| Claire Scrafton | Deputy Director of HR | Claire.scrafton@sthk.nhs.uk |
| Malise Szpakowska | Assistant Director of HR | malise.szpakowska@sthk.nhs.uk |
| Debbie Livesey | Head of HR & Stakeholder Engagement | Debbie.livesey@sthk.nhs.uk |
| Suzanne Lea | Head of Employment Services | Suzanne.lea@sthk.nhs.uk |
| Gemma Adderley | PA | Gemma.Adderley@sthk.nhs.uk |
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